Job Rejections
Job Rejections FAQs
Why is my Job taking longer than 24-48 hours to be validated? If you haven't received an approval or rejection of your job within 24 - 48 hours after submission, it indicates that your job is under investigation. This could be due to inaccuracies, ...
Resubmission Requirements After Your Job Was Rejected
Please note that you are given the opportunity to resubmit your job after rejection within an hour period from time of rejection. Rejections can occur within the period of 6am – 6pm.
Unique Rejections and How To Solve Them
The following Unique rejections are common rejections across all campaigns. Inaccurate Information 1. Rejection Reason: Unfortunately we are not confident that the information you have provided is accurate Description of Rejection Reason: This ...
Slips & Invoice Upload Campaign Rejections and How To Solve Them
The following Slip & Invoice Upload Campaign rejections are common rejections across these campaigns. General Job Rejections 1. Rejection Reason: Please submit slips/invoices in separate slots. Description of Rejection Reason: This indicates that you ...
Onboarding Campaign Rejections and How To Solve Them
The following Onboarding Campaign rejections are common rejections across these campaigns. RTM Spaza POI 1. Rejection Reason: Outlet name does not match 100% Description of Rejection Reason: This indicates that the outlet name visible in the picture ...
Audit Campaign Rejections and How To Solve Them
The following Audit Campaign rejections are common rejections across these campaigns. General Audit Rejections 1. Rejection Reason: No photo inside outlet Description of Rejection Reason: Failure to provide a photo of the inside of the outlet ...
Images & Photos Rejections and How to Solve Them
The following Images & Photos rejections are common rejections across all campaigns: Outlet Images 1. Rejection Reason: No photo of outlet front view Description of Rejection Reason: You have not captured a photo of the front side of the store, which ...
Outlet Rejections and How to Solve Them
The following Outlet rejections are common rejections across all campaigns. Outlet 1. Rejection Reason: Incorrect outlet audited Description of Rejection Reason: This rejection indicates that you didn't audit the correct store as specified in the job ...
Location Rejections and How To Solve Them
Below are common location rejections encountered across all campaigns: 1. Rejection Reason: Incorrect location Description of Rejection Reason: This reason indicates that you submitted your job from a location that isn't recognized in our system as ...
Understanding Why You Got a Rejection Message
You might receive a rejection message if your job submissions have mistakes or don't meet certain requirements. Understanding Your Rejection Notification Your rejection message will always look like this: STORE NAME: Reason for Rejection (The store ...