Slips & Invoice Upload Campaign Rejections and How To Solve Them

Slips & Invoice Upload Campaign Rejections and How To Solve Them

The following Slip & Invoice Upload Campaign rejections are common rejections across these campaigns.

General Job Rejections

1. Rejection Reason: Please submit slips/invoices in separate slots.

Description of Rejection Reason: This indicates that you have either submitted more than one slip/invoice in one slot or you have submitted different pages of the same slip/invoice across many slots.
How to rectify rejection: Please make sure to submit only ONE invoice/slip per slot and include all relevant pages of the slip in the same singular slot.


2. Rejection Reason: No slips submitted

Description of Rejection Reason: This means that you have stated that the outlet does have slips/invoices to submit, but you have failed to submit the slips/invoices.
How to rectify rejection: Make sure your cellular connection is strong when uploading slips/invoices. If this was an error, ensure you double-check your answers before submitting to avoid having your job rejected.


3. Rejection Reason: No usable slips

Description of Rejection Reason: This indicates that the slip/invoice you uploaded exhibited one or more of the following issues:
- BAD Quality (less than 50% eligible)
 - Blurred slip photo
- Quotation
- Proforma Invoice - Credit Note
- Debit Note
- Purchase Order
- No date visible on the slip/invoice
- No invoice number/transaction number/cash sales number/document number
- Older than 2 months
- Electronic slip/invoice
- Pages missing of slip/invoice
- Different slips/invoices in same slot
- Information not visible/cut off/blurred
How to rectify rejection: Please ensure that when submitting slips/invoices, they meet standard requirements and do not include any discrepancies mentioned in the previous slot.

    • Related Articles

    • Audit Campaign Rejections and How To Solve Them

      The following Audit Campaign rejections are common rejections across these campaigns. General Audit Rejections 1. Rejection Reason: No photo inside outlet Description of Rejection Reason: Failure to provide a photo of the inside of the outlet ...

    • Onboarding Campaign Rejections and How To Solve Them

      The following Onboarding Campaign rejections are common rejections across these campaigns. RTM Spaza POI 1. Rejection Reason: Outlet name does not match 100% Description of Rejection Reason: This indicates that the outlet name visible in the picture ...

    • Outlet Rejections and How to Solve Them

      The following Outlet rejections are common rejections across all campaigns. Outlet 1. Rejection Reason: Incorrect outlet audited Description of Rejection Reason: This rejection indicates that you didn't audit the correct store as specified in the job ...

    • Unique Rejections and How To Solve Them

      The following Unique rejections are common rejections across all campaigns. Inaccurate Information 1. Rejection Reason: Unfortunately we are not confident that the information you have provided is accurate Description of Rejection Reason: This ...

    • Location Rejections and How To Solve Them

      Below are common location rejections encountered across all campaigns: 1. Rejection Reason: Incorrect location Description of Rejection Reason: This reason indicates that you submitted your job from a location that isn't recognized in our system as ...