Understanding Why You Got a Rejection Message

Understanding Why You Got a Rejection Message

You might receive a rejection message if your job submissions have mistakes or don't meet certain requirements.

Understanding Your Rejection Notification

Your rejection message will always look like this:

STORE NAME: Reason for Rejection

(The store name is followed by a colon (:) and then the reason for rejection.)



    • Related Articles

    • Unique Rejections and How To Solve Them

      The following Unique rejections are common rejections across all campaigns. Inaccurate Information 1. Rejection Reason: Unfortunately we are not confident that the information you have provided is accurate Description of Rejection Reason: This ...
    • Outlet Rejections and How to Solve Them

      The following Outlet rejections are common rejections across all campaigns. Outlet 1. Rejection Reason: Incorrect outlet audited Description of Rejection Reason: This rejection indicates that you didn't audit the correct store as specified in the job ...
    • Slips & Invoice Upload Campaign Rejections and How To Solve Them

      The following Slip & Invoice Upload Campaign rejections are common rejections across these campaigns. General Job Rejections 1. Rejection Reason: Please submit slips/invoices in separate slots. Description of Rejection Reason: This indicates that you ...
    • Audit Campaign Rejections and How To Solve Them

      The following Audit Campaign rejections are common rejections across these campaigns. General Audit Rejections 1. Rejection Reason: No photo inside outlet Description of Rejection Reason: Failure to provide a photo of the inside of the outlet ...
    • Onboarding Campaign Rejections and How To Solve Them

      The following Onboarding Campaign rejections are common rejections across these campaigns. RTM Spaza POI 1. Rejection Reason: Outlet name does not match 100% Description of Rejection Reason: This indicates that the outlet name visible in the picture ...